None

Financial penalty

Reprimand, no fine

19 July 2023

Date on the register

UK GDPR

Law relied on

UK GDPR Article 5(1)(f), UK GDPR Article 32(1)

Health

Sector

15 actions on the register

In one line

The ICO issued The Patient and Client Council with a reprimand on 19 July 2023 under the UK General Data Protection Regulation. No financial penalty attaches to it.

01The record

Organisation named: The Patient and Client Council
Action: Reprimand
Date published: 19 July 2023
Register year: 2023
Law relied on: UK GDPR
Provisions cited: UK GDPR Article 5(1)(f), UK GDPR Article 32(1)
Penalty: None (not a financial penalty)
Sector on the register: Health
ICO register reference: 17290
Register status: Published on the ICO enforcement register, 4 September 2026
Notice documents: 1 PDF published by the ICO
Sector share of register: 15 of 216 actions (7%)
Actions published that year: 80
Actions under this law: 95
Position on the register: 65th of 216, oldest first
Published the same day: This entry alone

02What happened, and where it sits

The Patient and Client Council received an ICO reprimand on 19 July 2023. The Commissioner acted under the UK General Data Protection Regulation, citing UK GDPR Article 5(1)(f) and UK GDPR Article 32(1). A formal criticism on the public record. A reprimand carries no fine and no order, but it is published and the ICO expects the shortcomings named in it to be fixed.

No sum is attached to this action. Reprimands are corrective, not financial, which is why The Patient and Client Council appears on the register without a figure beside it.

The Patient and Client Council is filed under Health, which accounts for 15 of the 216 actions on the register (7%). In 2023 the ICO published 80 enforcement actions in total, 37 of them reprimands. 95 actions on the register name UK GDPR.

Counted from the oldest entry forward, this is the 65th of 216 actions on the register and the 8th of 15 in Health. The ICO publishes one document for this action, 127 KB in total: "Patient And Client Council 202308 Reprimand". It is the authority for everything on this page.

03The ICO's own account

A reprimand has been issued to The Patient and Client Council in relation to infringements of Article 5 (1)(f) and Article 32 (1) of the UK GDPR. The infringements were identified following an investigation into the disclosure of special category due to an email sent to 15 individuals using carbon copy (CC) rather than blind carbon copy (BCC).

Quoted from the ICO's published register entry (ico.org.uk), Open Government Licence v3.0.

The law behind this action

UK GDPR

The UK GDPR is the data protection regime the ICO enforces against controllers and processors. Its upper tier is capped at £17.5 million or 4% of total worldwide annual turnover, whichever is higher.

All 95 register actions under UK GDPR

What a reprimand does

A formal criticism on the public record. A reprimand carries no fine and no order, but it is published and the ICO expects the shortcomings named in it to be fixed.

Published notice

PDFPatient And Client Council 202308 Reprimand(127 KB)

04Nearest entries on the register

Closest by sector, law and date
Organisation	Date	Action	Law	Penalty	Sector
NHS Lanarkshire	31 Jul 2023	Reprimand	UK GDPR	-	Health
University Hospitals Dorset NHS Foundation Trust	25 Apr 2023	Reprimand	UK GDPR	-	Health
University Hospital of Derby and Burton NHS Trust (UHDB)	30 Oct 2023	Reprimand	UK GDPR	-	Health
NHS Highland	9 Mar 2023	Reprimand	UK GDPR	-	Health
University Hospitals Bristol and Weston NHS Foundation Trust	7 Mar 2023	Reprimand	UK GDPR	-	Health

All Health actions/All 2023 actions/The full register

05Work out an exposure of your own

Article 83 fine calculator

Estimate upper and lower tier exposure from turnover and infringement type, on the same scale the ICO works to.

How a fine is calculated

The Article 83(2) factors, the turnover caps, and how a regulator gets from a contravention to a number.

The ICO profile

How the UK regulator works post-Brexit, the £17.5M and £8.7M UK GDPR caps, and its divergence from the EU regime.

Provenance and independence

Source: ICO enforcement register (ico.org.uk/action-weve-taken/enforcement/), as published on 4 September 2026. Contains public sector information licensed under the Open Government Licence v3.0.

GDPRFine.com is an independent tracker of ICO enforcement. It is not affiliated with, endorsed by or connected to the Information Commissioner's Office, and it uses no ICO branding. Where the ICO's own wording is reproduced it is quoted and attributed; everything else on these pages is our own summary of the published record.

The ICO's register held 222 entries on that date. 6 of them are prosecutions of named individuals, with ages and home towns in the ICO's own summary. This tracker indexes organisations, so those 6 are excluded and every count on these pages is out of 216. They remain on the ICO's own register.

An entry says what the Commissioner did on the date shown. It is not a statement about the organisation today, and the ICO can amend or remove a register entry at any time. Amounts and provisions are as published by the ICO; where the published notice does not state a figure or name a provision, these pages say so rather than filling the gap. This entry was read from the register page at https://ico.org.uk/action-weve-taken/enforcement/2023/07/the-patient-and-client-council/.