None

Financial penalty

Monetary penalty, no fine

20 October 2023

Date on the register

PECR 2003

Law relied on

provision not named

Sector not stated

Sector

35 actions on the register

In one line

The ICO issued Outsource Strategies Ltd with a monetary penalty on 20 October 2023 under the Privacy and Electronic Communications (EC Directive) Regulations 2003. No financial penalty attaches to it.

01The record

Organisation named: Outsource Strategies Ltd
Action: Monetary penalty
Date published: 20 October 2023
Register year: 2023
Law relied on: PECR 2003
Provisions cited: Not named in the published notice
Penalty: Not stated in the published entry
Sector on the register: Sector not stated
ICO register reference: 17354
Register status: Published on the ICO enforcement register, 4 September 2026
Notice documents: 2 PDFs published by the ICO
Sector share of register: 35 of 216 actions (16%)
Actions published that year: 80
Actions under this law: 87
Position on the register: 95th of 216, oldest first
Published the same day: This entry alone
Complaints recorded: 74
Entries for this organisation: 2 on this register

02What happened, and where it sits

Outsource Strategies Ltd received an ICO monetary penalty on 20 October 2023. The Commissioner acted under the Privacy and Electronic Communications (EC Directive) Regulations 2003. A fine. The ICO issues a monetary penalty notice setting out the contravention and the sum payable. PECR is a separate instrument from the UK GDPR, so this is an ICO penalty under the marketing rules and not a GDPR fine.

The register entry for this penalty does not state the sum, and no single unambiguous figure could be read from the published notice, so no amount is shown here. The linked notice is the authority for the amount.

The notice puts numbers on the contravention: 74 complaints. Those figures are the ICO's, taken from the published notice for this action.

The register entry does not assign this action to a sector. In 2023 the ICO published 80 enforcement actions in total, 22 of them monetary penalties. 87 actions on the register name PECR 2003.

Counted from the oldest entry forward, this is the 95th of 216 actions on the register. Outsource Strategies Ltd appears 2 times on this register: monetary penalty on 20 October 2023 and enforcement notice on 20 October 2023. The ICO publishes 2 documents for this action, 2.5 MB in total: "Outsource Strategies Ltd MPN" and "Outsource Strategies Ltd enforcement notice". They are the authority for everything on this page.

03The ICO's own account

Outsource Strategies Ltd made 1,346,503 unwanted marketing calls between 11 February 2021 and 22 March 2022 to numbers registered with the TPS. The ICO received 74 complaints from people variously saying they received repeated calls despite requests to stop and that the callers were aggressive.

Quoted from the ICO's published register entry (ico.org.uk), Open Government Licence v3.0.

The law behind this action

PECR 2003

PECR governs electronic marketing, cookies and communications-service security. It is a separate instrument from the UK GDPR: an action taken under PECR is not a GDPR fine, and the register pages here never describe it as one.

All 87 register actions under PECR 2003

What a monetary penalty does

A fine. The ICO issues a monetary penalty notice setting out the contravention and the sum payable.

Published notice

PDFOutsource Strategies Ltd MPN(2.5 MB)
PDFOutsource Strategies Ltd enforcement notice

04Other entries for Outsource Strategies Ltd

1 further entry on the register
Organisation	Date	Action	Law	Penalty	Sector
Outsource Strategies Ltd	20 Oct 2023	Enforcement notice	PECR 2003	-	Marketing

05Nearest entries on the register

Closest by sector, law and date
Organisation	Date	Action	Law	Penalty	Sector
Complete Marketing Services Ltd	9 Nov 2023	Monetary penalty	PECR 2003	-	Sector not stated
Fortis Insolvency Limited	28 Jun 2023	Monetary penalty	PECR 2003	£30,000	Sector not stated
Poxell Ltd	16 Jan 2024	Monetary penalty	PECR 2003	-	Sector not stated
Skean Homes Ltd	16 Jan 2024	Monetary penalty	PECR 2003	-	Sector not stated
Dr Telemarketing	15 Feb 2024	Monetary penalty	PECR 2003	£100,000	Sector not stated

All Sector not stated actions/All 2023 actions/The full register

06Work out an exposure of your own

Article 83 fine calculator

Estimate upper and lower tier exposure from turnover and infringement type, on the same scale the ICO works to.

How a fine is calculated

The Article 83(2) factors, the turnover caps, and how a regulator gets from a contravention to a number.

The ICO profile

How the UK regulator works post-Brexit, the £17.5M and £8.7M UK GDPR caps, and its divergence from the EU regime.

Provenance and independence

Source: ICO enforcement register (ico.org.uk/action-weve-taken/enforcement/), as published on 4 September 2026. Contains public sector information licensed under the Open Government Licence v3.0.

GDPRFine.com is an independent tracker of ICO enforcement. It is not affiliated with, endorsed by or connected to the Information Commissioner's Office, and it uses no ICO branding. Where the ICO's own wording is reproduced it is quoted and attributed; everything else on these pages is our own summary of the published record.

The ICO's register held 222 entries on that date. 6 of them are prosecutions of named individuals, with ages and home towns in the ICO's own summary. This tracker indexes organisations, so those 6 are excluded and every count on these pages is out of 216. They remain on the ICO's own register.

An entry says what the Commissioner did on the date shown. It is not a statement about the organisation today, and the ICO can amend or remove a register entry at any time. Amounts and provisions are as published by the ICO; where the published notice does not state a figure or name a provision, these pages say so rather than filling the gap. This entry was read from the register page at https://ico.org.uk/action-weve-taken/enforcement/2024/04/outsource-strategies-ltd-mpn/.